Frequently Asked Questions
Everything you need to know about our luxury fashion and bespoke services.
What is the standard shipping time for international orders?
International orders typically arrive within 5-10 business days. We use premium couriers like DHL and FedEx to ensure your luxury items are tracked and delivered securely.
Are Project Kahn products authentic and certified?
Yes, all Project Kahn products are 100% authentic. Each piece undergoes a rigorous quality control process and comes with a certificate of authenticity where applicable.
What is your return policy for fashion apparel?
We offer a 14-day return policy for all unworn apparel items with original tags attached. Please note that bespoke or custom-tailored items are non-refundable.
Do you offer worldwide delivery?
Yes, we ship to over 150 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the courier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for eligible customers.